IMPORTANT. You must be at least 13 years of age to use our games and services.
INFORMATION AND ITS USE
RedSix Games collects personal information so that it can create you gaming accounts, provide you with services, contact you, generate reports for internal use and conduct research.We may collect and process the following data about you:
Information that you provide us with when you fill in forms when using our website, games or services, or when you create an account with RedSix Games;
Data on the use of our website, games or services and how you interacted and accessed them (for example, when you visited our website and what pages you accessed, what devices you used to play our games or what services you used across any of of products or channels)
We may retain details on any direct contact you have with us as a result of customer service enquiries, career applications, registration on our forums, interactions with us on our social media channels; and information we collected via cookies (Explained below)
POLICY REGARDING CHILDREN
We do not knowingly collect or solicit personal information from anyone under the age of 13 neither does RedSix Games knowingly allow such persons to use our games or service. If you or your child are/is under the age of 13, please do not send any information to us, including name, telephone number, address, or email address. No one under the age of 13 may provide any personal information. If we are informed or learn that we have collected personal information from a child under age 13, we will delete that information as quickly as possible. Please contact us if you believe that we have gathered personal information about your child –
IOS, ANDROID AND WINDOWS PLATFORMS
When you use and of RedSix Games games or services on mobile devices (including mobile/cell phones, tablet and phablet) we may collect certain information such as unique device ID (persistent / non-persistent), device type, media access control (“MAC”) address, international mobile equipment identity (“IMEI”), operating system version number (“OS”), your device name, your email address (if you have connected to Facebook or Google+) and your location (based on your Internet Protocol (“IP”) address). This information can help us resolve issues that you may have with our product as well as improve the stability and quality of our products.
We always want to ensure that you have the latest and correct versions of our games and services. To allow us to achieve this it may be necessary for us to use your location data so that we know which region you are in. This information will not be shared with any third party. You can disable the game, app or services tracking at a device level if you no longer want us to know your region. You may however experience issues with your product if we are unable to locate your region.
GAME DATA COLLECTION
When you play our games or use our services we collect data on your interactions within the game and with other players or users. We do this to better understand how you use interact with our products and ultimately use it to improve the quality and stability of our products. This information may be associated with your player ID, IP address or device ID. This data is stored within the Microsoft Azure cloud computing platform.
Our games and services may on occasion send you a push notification informing you of activity that has happened in the game or service that could require your attention. If you no longer wish to receive these notifications, you can turn them off in your devices settings.
This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies to all UK national laws and requirements for user privacy.
Cookies are small files saved to the user's computers hard drive that track, save and store information about the user's interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website.
Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors.
Other cookies may be stored to your computers hard drive by external vendors when this website uses referral programs, sponsored links or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved or collected.
ii. Contact & Communication
Users contacting this website and/or its owners do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use, as detailed in the Data Protection Act 1998. Every effort has been made to ensure a safe and secure form to email submission process but advise users using such form to email processes that they do so at their own risk.
This website and its owners use any information submitted to provide you with further information about the products / services they offer or to assist you in answering any questions or queries you may have submitted. This includes using your details to subscribe you to any email newsletter program the website operates but only if this was made clear to you and your express permission was granted when submitting any form to email process. Or whereby you the consumer have previously purchased from or enquired about purchasing from the company a product or service that the email newsletter relates to. This is by no means an entire list of your user rights in regard to receiving email marketing material. Your details are not passed on to any third parties.
iii. External Links
Although this website only looks to include quality, safe and relevant external links, users are advised adopt a policy of caution before clicking any external web links mentioned throughout this website. (External links are clickable text / banner / image links to other websites, similar to; www.websitename.co.uk.)
The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should therefore note they click on external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.
iv. Social Media Platforms
Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.
Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.
This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.
v. Shortened Links In Social Media
This website and its owners through their social media platform accounts may share web links to relevant web pages. By default some social media platforms shorten lengthy urls [web addresses] (this is an example:
Users are advised to take caution and good judgment before clicking any shortened urls published on social media platforms by this website and its owners. Despite the best efforts to ensure only genuine urls are published many social media platforms are prone to spam and hacking and therefore this website and its owners cannot be held liable for any damages or implications caused by visiting any shortened links.
HOW WE USE INFORMATION
By using our website, games or services you agree that we may use your personal information for the the purposes of but not limited to:
creating game accounts that allow you to play our games and use our services.
to create reports, analysis or similar services for use by us for the purposes of research or business intelligence, for example to track potential problems or trends with our games and services.
understand you and your preferences to enhance your experience and enjoyment using our games and services.
respond to your comments and questions and provide customer service.
provide and deliver products and services you request.
preventing cheating, crime or fraud. We may also need to pass your information to fraud prevention agencies and other organisations involved in crime and fraud prevention.
send you related information, including confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages.
communicate with you about promotions, rewards, upcoming events, and other news about products and services offered by RedSix Games
link or combine it with other information we get from third parties, to help understand your preferences and provide you with better services.
if you live in the European Union, for the purpose of providing VAT invoices where we are required to do so by law or where requested by you.
THIRD PARTY SERVICES
DISCLOSING YOUR INFORMATION TO THIRD PARTIES
RedSix Games may engage with third party service providers in order to run our website, games or services. An example of this is agents who may need access to your personal data to deal with customer service enquires.
As we reasonably believe is permitted by law or regulation or order to comply with any legal obligation, or in order to enforce or to protect the rights, property, or safety of RedSix Games , our users, or others.
SECURING YOUR PERSONAL DATA
The security of your personal data is important to us. RedSix Games takes reasonable safeguards to protect your personal information from unlawful destruction or loss, alteration, unauthorised disclosure or access. The internet is not 100% secure and therefore we can not guarantee that information you transmit via our games or services will not be accessed, disclosed, altered or destroyed by breach of any of our safeguards.
ACCESS TO PERSONAL INFORMATION
You have the right to request a copy of the information that we hold about you. If there is a change in your personal information or if you no longer desire our services, you may correct, update, or delete inaccuracies by contacting us via firstname.lastname@example.org. We will respond to your access request within 30 days.
OPTING OUT OF MARKETING COMUNICATIONS
You have the right to ask us not to use your Personal Information for marketing purposes. To opt out or unsubscribe from our marketing mails please follow the instruction within the email. Alternatively, you can contact us via and request to be taken off of our marketing lists. You may still receive email communications from us about your account or because of a customer service enquiry.
You can contact us by email email@example.com
If you have any questions about this Policy, please contact us at
RESOURCES & FURTHER INFORMATION
v.1.2 October 2016 Edited & customised by: RedSix Games